Heatmaps are currently not available in Engage
Incident
2025-07-02T07:05:00.0000000Z
Heatmaps are currently not available in Engage
Status: closed
Start:
2025-07-02T05:30:00.0000000Z
End:
2025-07-02T07:05:00.0000000Z
Duration: 1 hour 35 minutes
Affected Components:
1. Marigold Engage - EU
Update
2025-07-02T05:30:00.0000000Z
2025-07-02T05:30:00.0000000Z
We are currently experiencing a degraded performance for heatmaps in Engage.
Our teams are currently investigating this.
Resolved
2025-07-02T07:05:00.0000000Z
2025-07-02T07:05:00.0000000Z
Our team has implemented a remediation, and all affected services should now be operating as expected. For any additional questions, please do not hesitate to reach out to your support team for assistance.
We appreciate your patience and understanding throughout this process.