Selligent is experiencing a technical issue that may result in session timeouts for both in EU and US. Our teams are actively investigating and will work diligently to find a solution.
Clients may experience impacts including:
- Log in
We will continue to post updates and resolution information here. If you need additional support, please contact Selligent Support.
The issue has been identified and the technical team is implementing a hotifx.
The Zeta technical teams continue to troubleshoot the issue to determine root cause. We have confirmed that the issue is only impacting customers in EU. US is not impacted. We will continue to post updates as they become available.
Please note the following maintenance window timings, applicable on scheduled maintenance days:
- EU: 00:00 to 04:00 CET+1
- US: 01:00 to 05:00 CST
For the exact dates, please consult the full maintenance calendar here.